EXPORT
FAQ
Buyer FAQ aligned to current catalog pricing, MOQ, packaging, roasted supply and export terms.
Frequently asked questions
How many origins are available?
Eleven: Gayo, Mandailing, Lintong, Lampung, Java Preanger, Ijen Raung, Toraja, Kalosi Enrekang, Kintamani, Flores Bajawa and Wamena / Baliem.
What is the green coffee MOQ?
1 container, approximately 19 MT, per origin.
What is the roasted coffee MOQ?
100 kg per origin / roast level for retail packs, or 1 pallet for bulk / HORECA packaging.
How long does roasted coffee take?
Typically 2-3 weeks from order confirmation to shipment.
What are the standard Incoterms?
FOB Indonesian port - Belawan, Tanjung Priok or Tanjung Perak depending on origin.
How long are prices valid?
Indicative pricing is valid for 30 days from issue date and is reconfirmed per order. Green coffee prices move with ICE Arabica and London Robusta futures.